Frequently Asked Questions
What follows are some of the most frequently asked questions about GlobeTrot Logistics Limited. To learn more, send us an email on info@globetrotlogisticsltd.com
There are so many clearing agents why Globetrot ?
The first thing when looking to engage a clearing agent is to investigate how long they have been in the business. The longer one has been in the business the more experience and the more established relationships with various authorities they have. Secondly larger, established clearing firms may seem more attractive and reliable, but they also have higher overheads and therefore have high prices too.With Globetrot Logistics ltd our prices are the most competitive in the market and we will endeavor to beat any quote. Upon signing a partnership agreement, GlobeTrot Logistics Ltd is ready to settle the charges at the port of entry then invoice you after cargo delivery. Finally, with GlobeTrot Logistics Ltd you deal with the general manager and directors directly and therefore get a truly personalized service.
What clearance documentation do I need to provide for Air or Sea shipments?
Documents Include:AWB/BL
- Commercial Invoice
- Import Declaration Form (IDF)
- Insurance Cover Note
- PRO 1B forms from the Ministry of foreign affairs if Diplomatic cargo
How quickly can I get a reply to my quotation request?
Air Freight (24-48 Hours) Sea Freight (2days)
What if I discovered concealed damages after delivery?
It is the consignee’s responsibility to report concealed damages to the carrier. Please contact Globetrot Logistics Ltd at + 254 752 521892 , +254 717840336 and speak with A Customer Service Representative. Concealed damages must be reported within 48 hours from the time of delivery.
What is chargeable weight in air freight?
Chargeable weight is the actual or volumetric weight (v/m) of the package, whichever is higher. Volumetric weight (also known as Dimensional Weight) is calculated by multiplying length by width by height of each package (cubic size) then dividing by 165 (if measured in inches) or by 6,000 (if measured in centimetres).
What Services does GlobeTrot Logistics Ltd offer?
Freight Forwarding on Air & Sea Cargo, Global Sourcing, Consolidation, Customs Brokerage, Transport, Import/Export Consultancy, Commission Agents,